Who are we:
We are Downsyndrome OK and can be contacted on the below contact details:
Why do we collect and use your personal information
We collect and use your personal information in order for us to manage your enquiry and provide you with information about our products/services that you have enquired about.
What happens if I do not provide my personal information
We need your personal information in order to provide you information about our products/services. If we do not collect your personal information we will not be able to provide our services to you.
How we protect your information
Your data is securely password protected and securely held on a server. Our website server is protected and regularly scanned for malware and viruses. We do not store any credit/debit card details.
Who will we share your personal information with
We will not pass your personal information onto any third parties.
Transferring your personal information outside Europe
We will not share your personal information with organisations based outside Europe.
How long will we store your personal information
We will store your personal information for up to ten years after a member leaves the organisation.
What are your rights in relation to your personal information
Right to access:You have the right to request copies of the personal information we hold about you at any time.
Right to rectification:You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure:You have the right to request that we delete your personal information from our records.Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information, once you cancel the service or once the service is completed.
Right to restrict processing:You have the right to request that we restrict how we use your personal information.
Right to object:You have the right to object to the collection and use of your personal information at any time.
Right to data portability:You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO).
The ICO are the regulator who makes sure that we use your personal information in a lawful way.You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Save your browsing analytical data of our website.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.